SHaRON was built around the understanding that health issues don’t work around ‘office hours’, so help might not be immediately available when service users need answers, reassurance, or support.
The idea was born from clinicians watching the exchanges between patients in waiting rooms. They noticed the need for supportive interactions in a safe, monitored environment.
The service was designed by patients and clinicians at Berkshire Healthcare NHS Foundation Trust in 2010 and has evolved through data analysis, site evaluations, and regular communication with SHaRON services.
The network was originally designed for people who have mental health conditions, but it has grown to also support carers of people with learning disabilities, and parents/guardians of neurodivergent children. It is also increasingly being used to support individuals with physical health problems.
Support while on a waiting list and at the step-down phase
Access to support in urgent situations
Reduced stigma as members can post anonymously
Bespoke accurate service-specific resources accessible in one place
Accessible on any device with WiFi or mobile data
Saves time and money by taking away the need to travel for support
Extend your service remit by providing additional support and communication or psycho-educational material
Interact with a number of members simultaneously
Continue providing therapy even in times of local or national events that make in-person meetings challenging
Engage more easily with parents and carers to enabling a more holistic approach to care
SHaRON supports people accessing a wide range of services.
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Commissioning