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Support Hope and Recovery Online Network (SHaRON)

SHaRON is a peer support based ehealth system, available via a mobile phone app and associated website.

It is supported by NHS clinical professionals, volunteers, patients and ex patients, designed especially for people who have mental health conditions, and increasingly in use supporting Physical health. It connects individuals to each other and their care providers. It takes the form of an online therapeutic networking platform. SHaRON stemmed from a sense of frustration at the idea of ‘office hours’, when health issues can strike at any time day or night, when our services are typically closed, yet still needed.

We understood that, once someone was deemed well enough to leave treatment, there was no permanent place for them to go for support, often leading them to crisis or relapse. We wanted to provide a safe, secure and comfortable environment for patients, relatives and carers alike to talk and support each other.

To address this, an always available, 24/7 solution was required, and SHaRON was born. It was designed by patients and clinicians at Berkshire Healthcare NHS Foundation Trust. 

Members can read hundreds of blogs and forum posts from people who have suffered in the same way they have but are now well. The opportunity to connect with people at the end of their recovery journey instills hope. SHaRON transforms out of hours mental health support by decreasing isolation and providing a safe platform for patients to look to in times of need.

Berkshire Healthcare is one of seven Mental Health Global Digital Exemplars across NHS England. SHaRON is available to the wider NHS via a procurement model, with associated charges. Hosted, supported and managed by Berkshire Healthcare, as a managed service.

SHaRON is is use across Berkshire, Oxfordshire and Buckinghamshire NHS Trusts, supporting over 3,000 patients, integrated within:

  • Early Intervention Psychosis services
  • Eating disorders services
  • Perinatal services
  • Relatives and carers of those with mental health conditions
  • Talking therapies (IAPT) services
  • Child & adolescent mental health services
  • Community Mental Health Services Autism & Depression services

 

SHaRON has helped me recover faster because of all the support at my fingertips, as well as a place where I don't feel judged.

Claire

Online peer support 24 hours a day.

We asked our users what support was available to them 'outside of normal working hours' and before they had access to SHaRON. This is what they told us.